---
title: "Set up payment gateway integration"
slug: "payment-gateway-integration"
description: "Lightico enables you to collect payments from customers within a session.adding yet another element of your customer's journey that can be unified with the other elements that complete their journey."
tags: ["payment"]
updated: 2024-08-28T13:20:36Z
published: 2024-08-28T13:20:36Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.lightico.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Set up payment gateway integration

You can collect payments from customers within a Lightico session, seamlessly integrating it with other essential elements of the customer journey. Verify their ID, gather information, obtain signatures, and collect payments all without leaving the collaboration UI.

To get started, create an account with a payment gateway platform and, in Lightico settings, set up an integration with your payment gateway. The payment collection tool then becomes available to your agents during a session.

This article explains how to set up the integration between your payment gateway account and Lightico.

To collect payments in a session, see [Add a payment step to a Workflow](/v1/docs/add-a-payment-step-to-a-workflow).

## Supported payment gateway platforms

Lightico supports the following payment gateway platforms:

- Authorize.net
- American Express
- PayTrace
- PayFabric
- Payeezy
- Worldpay

## Setting up a payment gateway hub

Once you have opened an account with a payment gateway platform, you can set up the integration between it and Lightico.

Note:

The following are general instructions for all payment gateway integration hubs. For more specific setup information for a particular payment gateway platform, contact your payment gateway support or your Lightico customer success rep.

**To configure a payment gateway hub:**

1. From the Lightico Administration page, go to **Integration hubs** and click the relevant hub.

![](https://cdn.document360.io/473bb8c5-ff1b-4930-8109-2321ac6ab967/Images/Documentation/Snag_6a6911d.png)

The payment hub opens.
2. Enter a name and description for the hub and click **Save**.
3. On the **Connectivity**tab, enter your payment gateway account credentials.
4. Under **Environment**, select either **Sandbox**or **Production**.

![](https://cdn.document360.io/473bb8c5-ff1b-4930-8109-2321ac6ab967/Images/Documentation/Snag_61b1b7bb.png)
5. On the Attributes tab, click each **Attribute**dropdown to bind each of the items in the **Field**column to a Lightico [attribute](/v1/docs/understanding-attributes). This ensures that this customer information can be reused in a Lightico session.

![](https://cdn.document360.io/473bb8c5-ff1b-4930-8109-2321ac6ab967/Images/Documentation/Snag_61b8636f.png)
6. Click **Save**. The payment gateway integration hub is configured.

## Default payment gateway

If you have multiple payment gateway integrations with Lightico, you’ll need to define which one is used by default.

**To define the default payment gateway:**

1. In system settings, under **Session > Tools > Payment > Payment hub,** click **Edit**and select the default hub.
2. Click **Save changes**at the top of the settings page.

## Related

- [Request payment](/request-payment.md)