---
title: "Release May 27, 2025"
slug: "release-may-27-2025"
updated: 2025-05-27T09:38:38Z
published: 2025-05-27T09:38:38Z
canonical: "knowledge.lightico.com/release-may-27-2025"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.lightico.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Release May 27, 2025

This release introduces more precise control in Document Analyzer with page-level classification, along with improvements to Workflow expiration handling and a standardized numeric-only format for session PINs. These updates help make analysis more accurate, integrate the effects of expiring Workflows into session management and reporting, and ensure a smoother PIN experience that’s clear and consistent for both agents and customers.

---

## New Document Analyzer Features

### Page-level manual classification

![](https://cdn.document360.io/473bb8c5-ff1b-4930-8109-2321ac6ab967/Images/Documentation/2025-05-08_18-02-29.png)

You can now manually reclassify individual pages that were incorrectly grouped by the AI. Previously, classification could only be corrected at the document class level—this update introduces more precise control by allowing reviewers to adjust page-level classifications without impacting accurately grouped content.

To support this, we’ve also introduced the ability to manually trigger reanalysis of the document package. This ensures that rules and data extraction reflect the updated classifications. Until now, reanalysis was only possible via API; reviewers can now initiate it directly in the interface.

For more information, see [Validate a document package](https://knowledge.lightico.com/docs/verifying-a-document-package#document-classification).

---

## Improvements

Workflow expiration time improvements

![](https://cdn.document360.io/473bb8c5-ff1b-4930-8109-2321ac6ab967/Images/Documentation/image(377).png)

We’ve expanded the Workflow expiration feature to make session handling smoother, reduce unnecessary notifications, and simplify agent activity:

- **Auto-complete sessions:** Sessions now automatically move to **Completed**when all Workflows are either completed or expired, stopping further reminders.
- **Improved visibility:** A new column on the [History page](/v1/docs/administrator-session-history) shows how many Workflows expired in each session.
- **Smarter re-engagement:**When [re-engaging a session](https://knowledge.lightico.com/docs/manage-conversations#change-customer-details-reengage) with new contact details, existing Workflow expiration timers reset—making it easier to restart sessions without re-adding Workflows.

For more information about Workflow expiration, see [Configure general Workflow settings](https://knowledge.lightico.com/docs/configure-workflow-settings#workflow-expiration).

### Session PIN accepts only numbers

![](https://cdn.document360.io/473bb8c5-ff1b-4930-8109-2321ac6ab967/Images/Documentation/2025-05-14_17-38-32.png)

Session PINs are set by an agent or via an API before a session starts. With this release, session PINs will only accept numbers, to align with the standard practices of PIN codes.

For more information about session PIN, see [Customer authentication](https://knowledge.lightico.com/docs/customer-authentication#session-access-pin-authentication).

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## Fixes

### Collaboration Room

Resolved the following issues:

- Minimum characters validation failed when entering only numbers.
- Radio button would not be shown even when meeting the condition.
- In certain use cases, an OTP was not sent to SMS.
- Text fields with a minimum character requirement in agent Forms were not enforced.
- Send all invitations when a Workflow is added was sometimes failing to send cosigner invitations.
- Text field with line spacing does not display correctly in agent preview.
- Completed Workflow documents could not be downloaded.
- List Attributes in Dynamic Documents were not formatted as expected.

### Case Manager

Resolved the following issues:

- Unable to change radio buttons options in a specific use case.
- Pop up related to saving changes and document generation did not display as expected.

### Settings

Resolved the following issues:

- System roles were not displayed as expected.

### System Usage

Resolved the following issues:

- History page search criteria was not updating as expected.

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## Release timeline

| NA1 | EU4 | EU5 | EU2 |
| --- | --- | --- | --- |
| May 27, 2025 7:00 AM UTC | May 26, 2025 10:00 PM UTC | May 27, 2025 10:00 PM UTC | June 3, 2025 11:00 PM UTC |

A series of customer interactions that must be completed in a certain order. Workflows are configured by a business configurator (BC) and added to the session by an agent or API.

A user that communicates with end-customers to complete tasks in a Collaboration Room session or a Case Manager case.
