---
title: "Replay events"
slug: "replay-events"
updated: 2024-07-14T15:32:12Z
published: 2024-07-14T15:32:12Z
canonical: "knowledge.lightico.com/replay-events"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.lightico.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Replay events

Lightico users can experience events that fail and do not reach their third party platform. You can query events, see their status, and, if necessary, replay them. Lightico makes three attempts to send an event before reporting it as failed. If no number appears in the **Total attempts** column, this means that the endpoint was found to be non-functional.

For more information about Lightico events, see the [Lightico developer center](https://developers.lightico.com/docs/api-reference/hx4t0ssicfwdy-events).

Note:

To enable this feature, speak to your customer success agent.

**To replay an event:**

1. In the Admin navigation panel, click **Replay Events**. The Replay Events page opens.
2. Click **Query Events**.

![](https://cdn.document360.io/473bb8c5-ff1b-4930-8109-2321ac6ab967/Images/Documentation/Snag_77c64bab.png)

The **Define your query** window appears.
3. Search for events by date range (mandatory) and advanced search criteria, if desired.
4. Click **Apply**.

![](https://cdn.document360.io/473bb8c5-ff1b-4930-8109-2321ac6ab967/Images/Documentation/Snag_9167ff.png)

Search results appear with the status for each event.

![](https://cdn.document360.io/473bb8c5-ff1b-4930-8109-2321ac6ab967/Images/Documentation/Snag_23d2e360.png)
5. Hover over a failed event to reveal the replay control and click **Replay**.

![](https://cdn.document360.io/473bb8c5-ff1b-4930-8109-2321ac6ab967/Images/Documentation/Snag_23d458f8.png)

The event is replayed. The status first shows **In Progress** and later changes to **Success**or **Failed**.

Note:

If you included **Failed**status in your search criteria, this event will disappear from the search as soon as it is replayed. To see the updated status of these events, search for completed events or search only according to date range.

  

The table is automatically updated every 10 seconds.