---
title: "Setting conditions in Workflows"
slug: "setting-conditions"
updated: 2025-10-28T15:06:31Z
published: 2025-10-28T15:06:31Z
canonical: "knowledge.lightico.com/setting-conditions"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.lightico.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Setting conditions in Workflows

When you build a Workflow, there are a number of places where you can set conditions. You can combine multiple condition statements using *And / Or* logical operators. You can also create more complex conditions by including some condition statements in parentheses. This article explains how to set conditions from the relevant screens in the [Form designer](/v1/docs/create-forms), the [HTML designer](/v1/docs/design-dynamic-documents), or the [Workflow designer](/v1/docs/design-workflows).

**To set a condition:**

Enter the condition statement by selecting an Attribute, a comparison operator (for example, *Contains*) and the value you want to compare it against.

For example, you can set a condition that the attribute *state_address* should contain the value *California.*

![](https://cdn.document360.io/473bb8c5-ff1b-4930-8109-2321ac6ab967/Images/Documentation/set_condition.png)

**To combine multiple condition statements with using And / Or logical operators:**

Click the + sign next to the existing condition statement and enter the new condition statement. Select either **And**or **Or**as the logical operator.

![](https://cdn.document360.io/473bb8c5-ff1b-4930-8109-2321ac6ab967/Images/Documentation/And_Or_Condition.png)

In the above example, the condition applies to anyone who either lives in California or is 18 years old or more.

**To include multiple condition statements in parentheses:**

Select the relevant condition statements and click the parenthesis button.

![](https://cdn.document360.io/473bb8c5-ff1b-4930-8109-2321ac6ab967/Images/Documentation/condition_parentheses.png)

In the above example, the condition applies to anyone who either lives in California or is 18 years old or more *and also* possesses a drivers license document that was authenticated by Lightico.

A pink bar appears next to the condition statements to indicate that they are in parentheses. To remove the parentheses click the pink bar again.

## Setting a condition based on team

One option when creating a condition in a Workflow, is to base the condition on the team that is associated with the session. When a session is started, it is either associated with the agent's team by default or with a team selected by the agent or defined in the API. Using this type of condition, you can, for example, present a different document to sign depending on the associated team.

> [!NOTE]
> Note
> 
> This feature is supported for Workflow conditional hubs and switches.

**To set a Workflow condition based on team:**

1. In the first dropdown, Select **Team**.
2. In the second, **equal to** or **not equal to**.
3. In the last dropdown, select the required team.

![](https://cdn.document360.io/473bb8c5-ff1b-4930-8109-2321ac6ab967/Images/Documentation/image-1701942656758.png)

## Comparing Attribute to Attribute

**To set a condition that compares one text Attribute to another:**

1. Select an Attribute in the first dropdown.
2. In the last dropdown, select the Attribute icon and enter an Attribute.

![](https://cdn.document360.io/473bb8c5-ff1b-4930-8109-2321ac6ab967/Images/Documentation/Snag_5528ae9c.png)

## Condition based on date

You can create a condition that compares a date Attribute to one of the following:

- custom date
- system value date

For example, you can compare the expiration date on a photo ID with the **current_date** system value as follows:

**id_expiration** (Attribute) > is **less than** > **current date** (system value) ![](https://cdn.document360.io/473bb8c5-ff1b-4930-8109-2321ac6ab967/Images/Documentation/image(403).png)

**To define a condition based on date:**

1. For the first part of the condition statement, select a date Attribute.
2. For the last part of the statement select one of the following:
  - **Custom date** - select a date in the date picker
  - **System value** - select a date system value

> [!NOTE]
> Note
> 
> Currently, the following **system value** is supported:
> 
> - current date (today)

A series of customer interactions that must be completed in a certain order. Workflows are configured by a business configurator (BC) and added to the session by an agent or API.

An identifying label that you bind to data in a session that enables you to organize and make use of the data during the session.

Each user is associated with a team. A team defines unique settings that affect how a Collaboration Room session functions and what cases are available in Case Manager.

A user that communicates with end-customers to complete tasks in a Collaboration Room session or a Case Manager case.

Values that the Lightico system either generates or regularly records from session, case, or analysis data.