Collect Documents & Stipulations On-The-Spot
Simplify onboarding processes and speed cycle time by up to 80% by enabling customers to use their cell phones to easily snap and submit photos of documents such as utility bills, proof of income, passports and more in real-time.
How Lightico Document Collection Works
Customer receives a text message which opens a secure collaboration room.
Agent requests specific documents and stipulations.
Customer snaps and submits a photo of the documents using their cellphone camera.
Documents are securely stored with the rest of the customer records in CRM.