---
title: "Add Salesforce users to the Lightico app"
slug: "managing-users"
updated: 2022-04-06T13:12:40Z
published: 2022-04-06T13:12:40Z
canonical: "knowledge.lightico.com/managing-users"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.lightico.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Add Salesforce users to the Lightico app

Each person in your Salesforce org must be added as a Lightico user to enable them run a Lightico session from Salesforce and use the other features of the app. There are two ways to do this:

- [Adding users from the Salesforce interface](/v1/docs/managing-users#adding-users-from-the-salesforce-interface)
- [Adding users from the Lightico interface](/v1/docs/managing-users#adding-users-from-the-lightico-interface)

## Adding users from the Salesforce interface

**To add Lightico users from Salesforce:**

1. In Salesforce, click the app icon and navigate to the Lightico Settings page.![](https://cdn.document360.io/473bb8c5-ff1b-4930-8109-2321ac6ab967/Images/Documentation/image-1647932553574.png)
2. Click the **Lightico Users** tab.![](https://cdn.document360.io/473bb8c5-ff1b-4930-8109-2321ac6ab967/Images/Documentation/image-1649233803166.png)
3. Click **Add Users.**   
The **Select users from Salesforce window** appears**.**
4. Select the relevant users.![](https://cdn.document360.io/473bb8c5-ff1b-4930-8109-2321ac6ab967/Images/Documentation/image-1649234101395.png)Note:Use the Search field to search for specific users or to filter the list by Salesforce role or profile.
5. Click **Next**.  
The Assign role and team window appears with a list of only the selected users.
6. If desired, click the edit icon and change the default role and team of any of the selected users.![](https://cdn.document360.io/473bb8c5-ff1b-4930-8109-2321ac6ab967/Images/Documentation/image-1649234272551.png)Note:Change the role and/or team of all the selected users by selecting an option from the Change role or Change team dropdowns at the top of the window.
7. Click **Create**.  
The selected users have been added to Lightico.

**To edit or delete users:**

Click the edit or delete icon next to the relevant user.

## Adding users from the Lightico interface

To add Lightico users from the Lightico interface, see [User management](/v1/docs/user-management).

Make sure that the Login Name that you define for each user is identical to their Salesforce username. ![](https://cdn.document360.io/473bb8c5-ff1b-4930-8109-2321ac6ab967/Images/Documentation/Snag_54f603e.png)