Lightico service status updates

Lightico maintains a status page to communicate service related events. The status page provides real-time updates and alerts on any known issue that may be affecting our customers. You can also subscribe to notification alerts for services related to your account. To view our status page, visit status.lightico.com.

The following type of events are published:

• Scheduled maintenance: we aim to publish notices at least 3 days ahead of the event.
• Urgent scheduled maintenance: notice is published within 12 hours ahead of event.
• Degraded service: notice is published in real time.
• Service outage: notice is published in real time.

Stay updated

For any issues that may be affecting customers, we update the Lightico Service Status page. The status page allows subscription for related service components for a Lightico account. Each Lightico account resides in a geographical region, and you can subscribe only for notifications to the related region and services. 

Sign up for notifications

To subscribe to status page notifications, you can use the Get Notified option on status.lightico.com. You can select between email and Slack channel notifications. We recommend that you only subscribe to the relevant components for your Lightico service. 

Cancel your status page subscription

Service status notifications are sent to a managed subscription list. The recipient of the email can use the "Unsubscribe from this page" link on the bottom of the notification email to stop receiving further notices.