Welcome to the Lightico Help Center
Search
CTRL + K
Browse by category
Getting Started - Collaboration Room
Get started with Lightico
Collaboration Room - Agent
Information for agents about interacting with customers in the Lightico agent console
Collaboration Room - Admin
Information for administrators about configuration and administration of the Lightico environment
Workflows
Information for administrators about how to build and design automated Workflows
Videos
Explore instructional videos about a host of topics
Developers
API documentation and developer best practices
Newest articles
Release September 14, 2025
Release August 17, 2025
Release July 20, 2025
Send session data to an email address
Invite to a session with OTP
Most viewed articles
Unable to access a Lightico Session
Contacting Support
API reference
Error messages when connecting to a session
Introduction to Collaboration Room
Recently modified articles
Release September 14, 2025
Configure end session behavior
View cases
Release August 17, 2025
Create Document Requests