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Getting Started - Collaboration Room
Get started with Lightico
Collaboration Room - Agent
Information for agents about interacting with customers in the Lightico agent console
Collaboration Room - Admin
Information for administrators about configuration and administration of the Lightico environment
Workflows
Information for administrators about how to build and design automated Workflows
Videos
Explore instructional videos about a host of topics
Developers
API documentation and developer best practices
Newest articles
Release July 20, 2025
Send session data to an email address
Invite to a session with OTP
Release June 22, 2025
Use agent session history
Most viewed articles
Unable to access a Lightico Session
API reference
Introduction to Collaboration Room
Manage sessions
Error messages when connecting to a session
Recently modified articles
Release July 20, 2025
Configure general Workflow settings
Send session data to an email address
Create Document Requests
Invite to a session with OTP