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Getting Started - Collaboration Room
Get started with Lightico
Collaboration Room - Agent
Information for agents about interacting with customers in the Lightico agent console
Collaboration Room - Admin
Information for administrators about configuration and administration of the Lightico environment
Workflows
Information for administrators about how to build and design automated Workflows
Videos
Explore instructional videos about a host of topics
Developers
API documentation and developer best practices
Newest articles
Release November 9, 2025
Configure single and multi-device access
Build a case lifecycle
Mitek ID document authentication and data extraction
Configure Case Manager settings
Most viewed articles
Unable to access a Lightico Session
Contacting Support
Error messages when connecting to a session
Introduction to Collaboration Room
About Lightico Domains and IP Addresses
Recently modified articles
Release November 9, 2025
Sandbox releases
Add conditional Workflow elements
General security settings
Error messages when connecting to a session