Sandbox releases

This article lists features, improvements, and bug fixes that are currently available in sandbox environments only.

Once the features are released to production environments, they are deleted from this article and will appear only in the standard release notes.

New Features

Form enhancements

This release introduces the following enhancements in digital Forms:

New page display format

Pages of a Form are now displayed as tabs in the Form builder.

Reorder pages

Change the order of a page by clicking and dragging the page tab.

Hide page numbers

Configure the Form to not show page numbers in the customer view.

Allow nested fields in a customer Form to be visible

Until now, nested fields in a Form would only be visible to the customer after the parent field was selected. With this release, you can choose to make nested items visible upon opening the Form.

Collapsible sections

Now you can make large Forms more readable by defining long sections to be collapsible. When the form is opened, sections are collapsed except for the first one, which remains open for the customer to fill in.

Define CTA button

On each page of a Form there is a call-to-action button, to either go to the next page or to finalize the Form. With this release, you can define the text of the CTA button, for example, change the Next button to read Continue.

New Document Analyzer features

Rule decision override

Document analysis rules compare known business data with data extracted from customer documents. Until now, if a piece of extracted data failed to fulfill a rule, you had two options when validating the document:

• Change the value of the extracted data when appropriate

• Submit the document with failed data

With this release, you can override the rule decision by changing a “fail” status to “pass”. This can be helpful in cases that the AI cannot identify as matching data. For example, Bill vs. William or Bob vs. Robert.

Improvements

Enhanced Workflow and PDF Template management

This release, we are upgrading the saving and moving dialog boxes for the following:

• Workflows – saving, moving, and selecting for a campaign

• Workflow folders - moving

• PDF Templates – saving a new PDF as part of a Workflow

Multi-line text Attributes for Form fields

With this release, when you add a text Attribute field to a Form you can define it as multi-line, enabling you to capture and display more text than a standard single-line field.

Full Attribute support for Tick-box Documents

With this release, you can use all Attribute types in a Tick-box document.

Workflow step completed event includes customer data

The Workflow step completed event now includes a customerData parameter that shows all Attributes defined in the session.

Deprecation announcement

In this release, you can no longer create a self-service integration hub. Lightico enables you to build a self-service journey using the Workflow builder. See Create a self-service Workflow.

Existing self-service URLs are still supported.