This article lists features, improvements, and bug fixes that are don't put the benefit separately, it should be a natural part of the description paragraphavailable in sandbox environments only.
Once the features are released to production environments, they are deleted from this article and will appear only in the standard release notes.
Collaboration Room
🔗 Override Workflow redirect URL via API
You can now define a redirect URL when you add a Workflow via API that determines where customers are sent after completing the Workflow. The API-defined URL overrides the redirect configured in the Workflow builder for that Workflow template.
You can also incorporate customer data from the session to create personalized destinations, such as directing each customer to their own account page or another tailored experience. This gives you greater flexibility in guiding customers to the right next step in their journey.
🪪 Document back-side scanning without barcodes
Document scanning with Mitek processing now supports two-sided documents even when the back side does not include a barcode. Admins can now define any document type for front-and-back uploads, allowing customers to submit complete card images without relying on barcode detection. This improves the capture of ID cards and other documents where important information appears on both sides.
🟦 Radius customization
Business Configurators can now define rounded corner styles for buttons, cards, and input fields across the agent and customer UIs. Radius values can be customized or selected from presets, with real-time previews and reset options available in system or team settings.
📄 Set page limits for Document Requests
You can now set a minimum and maximum number of pages that customers must upload when completing a Document Request. These limits guide customers toward the correct document format—whether a one-page certificate or a multi-page official record—and help reduce incomplete or incorrect submissions. The limits are enforced directly in the customer upload experience.
Admin Center
🔍 Advanced column filters for table searches
Admin Center tables now support per-column filtering for faster, more precise searches. Each column includes a filter button that opens a list of all unique values (from the entire dataset, not just the current page) and a search box.
This enhancement is enabled on most pages, including Workflows, Forms, HTML Designer, Document Requests, Campaigns, User management, Permissions & roles, and more.
Document Analyzer
📄 View and edit STP document analysis
Agents can now access and review results from Straight-Through Processing (STP) in the Document Analyzer interface. Until now, STP did not provide a URL for entering the Document Analyzer interface—this update adds a URL to the Document analysis completed event.
When agents enter the interface, they can:
View STP analysis outcomes
Override decisions (attributes, signatures, rules)
Reclassify pages and trigger reanalysis
Submit updated document packages
When changes are submitted, a new event is generated to reflect modifications such as updated attributes, signatures, rules, or classifications. This ensures full visibility and auditability of adjustments made after STP processing.
🚫 Missing data policy update
Missing data in document extraction will now be treated as NULL instead of False, ensuring more accurate rule evaluations. Previously, missing values were interpreted as a failed condition, which could incorrectly disqualify a document package.
With this update:
If a required value (e.g., customer’s age) is not found, the system treats it as unknown, not as a failure.
Rules will only fail when actual extracted data violates the condition (e.g., age below the threshold).
Missing data will be clearly indicated in the Document Analyzer UI, so agents can easily identify and address gaps before submission.
This distinction improves compliance logic and prevents false negatives caused by incomplete data.
Case Manager
🗂️ Agent and customer Workflow steps
Case Manager now supports tasks that include both agent-facing and customer-facing steps within the same Workflow. This creates a smoother, end-to-end process for scenarios that require collaboration between agents and customers.