This article lists features, improvements, and bug fixes that are currently available in sandbox environments only.
Once the features are released to production environments, they are deleted from this article and will appear only in the standard release notes.
Collaboration Room
🧮 Age calculation in Workflow function step
You can now calculate a customer’s age directly within a Workflow using a Function step. The calculation uses the customer’s birthdate and stores the result in an Attribute, making it available for use in conditions and content personalization. This enhancement removes the need for external scripts and enables smarter, age-based decision-making in a collaboration session.
📲 Security upgrade for multi-device access
Multi-device access now requires customers to enter an OTP when switching devices or browsers. In addition, the setting name has changed from "Single device access" to "Multi device access" to clarify its purpose and emphasize that proper OTP setup is needed for secure use.