Release April 17, 2022 - 4.9

What's New

This release includes the following new features:

API Call and Event for Adding Text Messages

• Add a text message in the collaboration session.
• When a new text message is added by the customer, agent or API, an event is triggered by Lightico API.

Fixes and Improvements

• [CX] The disabled download button is now using the generic light gray color. 
• [Document] On a mapped asset, a date and time field no longer shows "TT" in the customer preview state.
• [Payment Integration] iCOM payment now shows the recurring and status detail in a transaction. 
• [API] Calling the Retrieve audit pdf v21.4 no longer returns an error.
• [Hebrew] Customers can now enter text in Hebrew in a Lightico form using iOS with Safari.
• [Workflows] It is no longer possible to delete or rename a form which is bound to a dynamic HTML section. 

Release timeline