Data deletion

To configure Lightico to delete files and session data from the system after a specified duration, go to System settings ⇾  Security ⇾  Data deletion.

Delete files

To configure Lightico to delete files after a defined amount of time:

1. Under Files, turn on the toggle.
2. Set the amount of time.
3. Choose one of the following triggers, after which the system will start counting the time remaining until the files are deleted.
   • End Session - When you end the session
   • File Added - When the file is added to the session
   • Completed File - When the file is completed

Configuration is completed.

Delete Session Data

Lightico saves some data during a session. For example, when you bind a field (for example, a phone number) to an attribute, the data in that field is saved for the duration of the session. 

Lightico data is divided into three categories: 

• Operational - Data about the session itself. For example, what time the session began and ended, how many items were included in the session, the id of the agent who created the session, and more.
• Sensitive - Attribute data that you define as sensitive when creating the Attribute.
• Non-sensitive - Attribute data that you define as non-sensitive when creating the Attribute.

To configure Lightico to delete data after a defined amount of time:

1. Under Session data, turn on the toggle.
2. Set the amount of time.