Email template guidelines
  • 23 Mar 2022
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Email template guidelines

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Article Summary

When you upload an email HTML template in System Settings Notifications (see Send Notifications), use the following guidelines:

  • The maximum size of the file should be 1M
  • The file should have a .html extension
  • The name of the file should be different to the name of the default system template.
  • The content should be valid HTML (parsed without errors)
  • You cannot use inline javascript or inline events javascript (example: onclick=”...”)
  • You cannot use external javascript
  • Image links should point to the Lightico subdomain only
  • You cannot use Base64 image sources
  • External CSS not allowed
  • You can use external fonts
  • The email template must contain the placeholder “#SESSION_URL#” (case insensitive), under the <a> element, with attribute: target=”_blank”
  • Template must include #BODY_TEXT#


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