Welcome to the Lightico Knowledge Center

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    Getting Started

    Get started with Lightico

    Agent

    Information for agents about interacting with customers in the Lightico Agent console

    Admin

    Information for administrators about configuration and administration of the Lightico environment

    Workflows

    Information for administrators about how to build and design automated workflows

    Videos

    Explore instructional videos about a host of topics

    Developers

    API documentation and developer best practices

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    ESC

    Eddy AI, facilitating knowledge discovery through conversational intelligence