The Collaboration Room accessibility tool is available in both the agent console and customer collaboration UI by clicking the icon located in the lower left corner of the interface.
To use the accessibility tool, click any of the following tools:
Font size - Enlarge the font size of the UI
Visually Impaired - Put the UI into high-contrast mode
Color Blind - Adjust UI colors to be able to be seen by a person who is color blind
Stop Animations - Disable any animated parts of the UI
Typical View - Restore the UI to the default view, without any accessibility overlays
Normalize Font - Change unusual fonts to more standard ones
Big White / Black Cursor - Change your cursor to a more visible size and color
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