Overview
In June 2024, Lightico deprecated the old PDF Builder for creating new shared items. The old PDF editor remained to be active for editing previously created shared items. Lightico is now completing this deprecation by fully retiring the old PDF Builder from the platform.
This change is seamless, and you do not need to make any changes.
What is changing
PDF Templates created with the old PDF Builder will open for editing in the default PDF Builder.
This is the current PDF builder for all shared items
The old PDF builder will be no longer be available
Steps to take
No action is required on your part. Optionally, if you have a sandbox account, you may verify that your PDF Templates, and the workflows that use them, continue to function as expected. If you would like to validate specific PDF Templates before your production deployment date, please contact your Program Manager.
About the PDF Builder
The PDF Builder has been the default for creating and editing PDF Templates since 2024, and includes all the features of the old PDF Builder plus more. See PDF Builder: Template-based documents to learn more.
Scope
This change applies only to PDF Templates created with the old PDF Builder, found in the Lightico platform under Shared Items > PDF Templates. No other shared item types or platform components are related to this deprecation.
After the retirement, PDF Templates originally created with the old PDF Builder will remain available and will open for editing in the PDF Builder.
Timeline
The retirement will be applied gradually during standard maintenance windows within the timeframe below.
Environment | Date |
|---|---|
Sandbox NA and Sandbox EU | Between Nov 15, 2026and Dec 15, 2026 |
Production Environments (NA1, EU4, EU2) | Between Jan 3, 2027 and Jan 31, 2027 |
Assistance
If you require assistance, please reach out to your Program Manager or contact support@lightico.com.