Upcoming Change to Lightico Service IP Address
  • 09 Dec 2024
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Upcoming Change to Lightico Service IP Address

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Article summary

Upcoming Change to Lightico Service IP Address - Action Required

As part of our ongoing efforts to enhance the performance and security of our services, we will be changing some of the IP addresses associated with our platform. This change is scheduled to take place as indicated in the table below.

Environment

Current IP Address

New IP Address

Date of change

DCP Sandboxes

Sandbox EU

3.120.86.173/32

3.124.23.121

January 5, 2025  7:00 AM UTC

Sandbox NA

18.209.123.6/32

34.238.61.242

January 5, 2025  7:00 AM UTC

DCP Production

NA1

34.196.109.138/32

44.215.239.170

January 19, 2025 7:00 AM UTC

EU4

18.197.238.83/32

3.124.108.213

January 20, 2025  9:00 PM UTC

EU1

91.202.168.153/32

3.124.108.213

January 20, 2025  9:00 PM UTC

EU2

35.176.146.29/32

35.177.193.77

January 22, 2025 12:00 AM UTC

Action Required: Update IP Filtering Configurations

If you use IP filtering for security when receiving requests from Lightico, please update your configurations to include our new IP addresses. The previous IP addresses will still be used as a backup, so it’s important to maintain both the old and new IPs in your application’s allow list.

WARNING

Failure to update these settings may result in service disruptions.

You can implement these changes at any time before the scheduled update to ensure uninterrupted access to our services.

For a list of all IP addresses used in the Lightico Digital Cloud Platform, go to About Lightico Domains and IP Addresses.

Support and Assistance

We understand that changes like this can be inconvenient, and we are committed to making this transition as smooth as possible. If you have any questions or need assistance with updating your settings, please do not hesitate to contact our support team at support@lightico.com or your Program Manager.


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