Release April 16, 2023

What's New

This release includes the following new features:

Innovis phone-based verification improvements

The following improvements were added: 

• Test connectivity settings of the Innovis integration hub.
• More detailed information in the customer message when the verification fails.
• Additional address attributes have been added to the integration hub.
• Agent is shown the verification status and Failsafe transaction ID of the customer. (See Using interaction bubbles)
  

Import / Export field mapping - New PDF editor

Export the field mapping of a PDF template and create the same mapping in a different template by importing the field mapping file.

For more information, see New PDF Builder: Configure PDF template settings.

Create or edit an element from the Workflow Builder

Now you can enter the workflow builder and create new  PDF templates, Dynamic Documents, forms, and tick-box documents as you build the workflow. Once the elements are added to the workflow, edit them from the workflow by clicking the edit icon.

For more information about creating a workflow, see Create workflows.

New API Features

Create session event

A new event has been added for when a session is created.

Fixes and Improvements

• [Forms] Define a form field as "required" using a complex condition that includes and/or.
• [Authorize.net integration] Added a customer form that includes cardholder name, address, and company name.
• [Authorize.net integration] Added additional attributes that can be mapped from Lightico to Authorize.net integration.
• [Workflows] Connecting options for a switch would occasionally show an error. This is now fixed. 
• [Workflows] Deleting nested attributes from a multi-page form can now be performed successfully. 
• [Workflows] Sending a workflow with an agent form can now include text fields with long input. 
• [Workflows] Default values linked to other attribute selections in an agent form now work as expected. 
• [Workflows] Fixed a number of errors around creating dynamic documents with objects and conditions.
• [API] When adding an Esign document via API, radio button default value selection is now displayed to the customer. 
• [Configuration] Radio button and checkbox attributes can now be edited after creation.  
• [Configuration] Datasets whose name includes a digit can now be updated.
• [Localization] The "Download consent" option is now displayed according to the language selection. 

Release timeline