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Getting Started - Collaboration Room
Get started with Lightico
Collaboration Room - Agent
Information for agents about interacting with customers in the Lightico agent console
Collaboration Room - Admin
Information for administrators about configuration and administration of the Lightico environment
Workflows
Information for administrators about how to build and design automated Workflows
Videos
Explore instructional videos about a host of topics
Developers
API documentation and developer best practices
Newest articles
Create a user with Case Manager permissions
Release January 4, 2026
Configure AWS external storage
Release December 7, 2025
Release November 9, 2025
Most viewed articles
Unable to access a Lightico Session
Contacting Support
Error messages when connecting to a session
Sandbox releases
About Lightico Domains and IP Addresses
Recently modified articles
Sandbox releases
Release January 4, 2026
Create a user with Case Manager permissions
Configure AWS external storage
Create Dynamic Documents