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Getting Started - Collaboration Room
Get started with Lightico
Collaboration Room - Agent
Information for agents about interacting with customers in the Lightico agent console
Collaboration Room - Admin
Information for administrators about configuration and administration of the Lightico environment
Workflows
Information for administrators about how to build and design automated Workflows
Videos
Explore instructional videos about a host of topics
Developers
API documentation and developer best practices
Newest articles
Integration Certificate Renewal - Oct 2025
New accessibility toolbar - October 2025
User management page changes - October 2025
Release September 14, 2025
Release August 17, 2025
Most viewed articles
Unable to access a Lightico Session
Contacting Support
API reference
Error messages when connecting to a session
Introduction to Collaboration Room
Recently modified articles
Integration Certificate Renewal - Oct 2025
Customer verification as a Workflow step
New accessibility toolbar - October 2025
Overview of a document analysis package
Configure general Workflow settings