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Getting Started - Collaboration Room
Get started with Lightico
Collaboration Room - Agent
Information for agents about interacting with customers in the Lightico agent console
Collaboration Room - Admin
Information for administrators about configuration and administration of the Lightico environment
Workflows
Information for administrators about how to build and design automated Workflows
Videos
Explore instructional videos about a host of topics
Developers
API documentation and developer best practices
Newest articles
Release May 27, 2025
Associate a case to a team
Configure a case type
Create a Workflow for a case task
Complete a case
Most viewed articles
Unable to access a Lightico Session
Introduction to Collaboration Room
Managing users and permissions
Create Document Requests
Create Tick-box Documents
Recently modified articles
Invocable Method
Sandbox releases
Release May 27, 2025
Submit the validated package
Validate a document package