2021 Release notes

What's New This release includes the following new features: Address validation in eForm Workflows are a powerful tool for business users, to build and run complex scenarios in an automated way. One of the benefits of using workflows is to fill i...

What's New This release includes the following new features: Salesforce package enhancements Any salesforce agent that has access to start a Lightico session is assigned to a team and is configured by the team settings.  In cases that different ...

What's New This release includes the following new features: Customized file name for document request When uploading documents to external storage, or sending them as attachments to the business inbox, their names can be customized and include b...

What's New This release includes the following new features: Separate audit trail appendix  An audit trail is an essential part of the electronically signed document.  However, there are cases in which the business decides to separate the audit ...

What's New There are no new features in this release. Fixes and Improvements [Document] Sometimes words got cut in the middle in multiline text field in preview mode. This is now fixed. [Document] When a required nested item under a checkbox or...

What's New This release includes the following new features: Conditional Signatures Signatures, initials, and corporate stamps are not always required to be signed by the customer. For that, the business user can set a property for optional. Howe...

What's New This release includes the following new features: Agents can now preview customer's workflows While the customer fills in forms, and sign documents, the agent can preview the workflow in parallel and provide assistance if needed or cla...

What's New Multi-signer in workflow Documents that require more than one participant, can now be added to a workflow and allow the business configurator to build an automated flow that requires co-applicants signatures. These workflows can be ad...

What's New There are no new features in this release. Fixes and Improvements [Shared assets] When a PDF with acrofields was uploaded to shared assets, there were unwanted marks on the PDF asset. This is now fixed.  Release timeline  

What's New There are no new features in this release. Fixes and Improvements [Document] Dynamic fields are now fully aligned between the preview state of a mapped esign form and the final document. [Document] Some forms were not working properl...

What's New There are no new features in this release. Fixes and Improvements [Customer UX] When a document was set to read only state, sometimes navigation buttons were missing. This is now fixed. [Reports] Table 3 has now been restored to the ...

What's New There are no new features in this release. Fixes and Improvements [API] Get Session API will search for customer phone number with or without the configured prefix. Release timeline  

What's New PDF template editor enhancements Two new enhancements were added to the PDF template editor, allowing the user to have a better layout of the printed data over the document. Text (such as Name) or digits (such as passport ID or SSN) c...

What's New Authoritative copy in batch Documents that need to be securely vaulted, can be saved in an evault. With this release, these documents (template-based or ad hoc) can be shared by agents as part of a Send Batch process. Once the agreement...

What's New This release includes no new features. Fixes and Improvements [Reports] In the History tab, completed e-signs and document requests did not get listed under the 'Workflows Completed' column. This is now fixed. [Document] When a drop ...

What's New This release includes the following new features: Add footer to documents You can now define a footer for documents. The footer can include attributes or other parameters that change from session to session. This helps create a useful ...

What's New There are no new features in this release. Fixes and Improvements [Document] Some accounts had wrong time zone data configured and caused documents using such fields to freeze when previewed. This is now corrected. [Document] If the ...

What's New This release includes the following new features: Add ad hoc e-sign document with an overlay template via API Currently, you can add a document that was generated outside of Lightico using the API. With the new API release, you can now...

What's New There are no new features in this release. Fixes and Improvements [Login] Users were unable to reset their own password using the password expired or lost password page. This is now fixed. [Login] Password reset now works for us...

What's New This release includes the following new features: Version control  Lightico now enables you to restore previously published versions of template based documents. In addition to the published versions, you can also restore the most rece...

What's New This release includes the following new features: Access the new Lightico Help Center Agents and administrators can now access the new Help Center (and also open tickets) directly from the agent desktop to quick answers and detailed in...

This article outlines the main changes that will take effect in the agent and customer interface as well as administration pages as part of the Lightico rebranding process.  The changes center around the following visual elements:  New logo New ...

What's New Item deleted event In cases where applicable, agents can delete content from the collaboration room. If a wrong document was shared, or the wrong document was requested, and the customer didn't complete the document, the agent can del...

What's New There are no new features in this release. Fixes and Improvements [Documents] When using copy signature feature, the signatures size decreased across a multiple document journey. This is now corrected. [Workflows] French accente...

What's New There are no new features in this release. Fixes and Improvements [Email] #CUSTOMER_NAME# can now be used in the subject for invitation emails. [Documents] Overlay templates that had both optional cosigners and CC participants c...

What's New Paytrace Integration Lightico now allows you to use Paytrace as a payment gateway. Upload multiple ad-hoc documents at once Instead of uploading ad-hoc documents to a conversation one at a time, agents can now upload multiple ad-h...

What's New There are no new features in this release. Fixes and Improvements [Documents] There is no difference anymore in the signature strength when a document is signed using desktop or a mobile device.  [Documents] We have increased the s...

What's New Workflow Step Names are now editable in the workflow builder Lightico now allows you to define the step names you want as part of a workflow, enabling the agent and customers to have a better understanding of the progress made and impro...