2022 Release notes

What's New This release includes the following new features: Allow agents to fill in a form in a workflow You can now add a form to the beginning of a workflow and define it to be filled out by the agent. When the agent sends the workflow, a pop-...

What's New This release includes the following new features: Admin landing page The new and improved Admin landing page enables you to easily access recently edited workflows and the most popular Lightico features.  See New Admin landing page ...

Lightico provides the ability to sign all outgoing webhooks/events using a certificate, this certificate will enable you to authenticate that the request is originating from Lightico. Getting the new certificate If you have not yet received the ...

COMING SOON, a new and improved Admin home page! The home page displays different features according to the role of the user. A profile admin will see the following features: Session analytics - Data filtered by team and date like in the previous ...

What's New This release includes the following new features: Core features: Lightico Knowledge Center Assistant   Lightico's Knowledge Center articles are now accessible from the Agent and Administration pages as a moveable side panel. Open...

Coming soon are some upgrades to the user interface for the agent and end-customer. Here is a list of the changes:  Knowledge base assistant Knowledge base assistant icon enables accessing knowledge base articles from the Agent and Admin pag...

What's New This release includes the following new features: Core features API features Events Salesforce features Core features Empty attribute condition in dynamic document The new "is empty" option for dynamic documents create...

What's New This release includes the following new features: Document Request Auto-Capture      Collecting clear and complete document images from customers just got a lot easier. We’ve added auto-capture tech that: Guides the customer to capt...

What's New This release includes the following new features: DMaaS Document Storage    The DMaaS integration for Lightico enables you to do the following:  Automatically store all completed documents in your DMaaS account.  Via the API you ca...

What's New This release includes the following new features: Photo ID Verification improved reliability and UX Identification reliability and customer experience have been upgraded with the following features: User-friendly customer wizard Aut...

What's New This release includes the following new features: Third party email and SMS providers You can now use some third party email and SMS providers to send notifications to your customers about session updates. Then select either the defaul...

What's New This release includes the following new features: API - Pass and Receive Checkbox Data      The API enables you to pass and receive data to or from a session. Now you can also pass and receive single or multiple values of a checkbox g...

What's New This release includes the following new features: Zapier Integration Zapier users can now use Lightico events and features in automated workflows together with thousands of other apps.  For an initial period, Lightico Zapier will only...

Fixes and Improvements [Document] A required field is no longer accepted with an only an empty (space) character. [IDV] When pass through is enabled in IDV configuration, customers can now access the session.  [API] When adding an ad-hoc documen...

What's New This release includes the following new features: Support for Century Gothic font This font has been added to the HTML Designer, PDF editor, and other places where you can edit text. Workflow step name Lightico enables you to give cu...

Your end customers are getting a new and improved Photo ID Verification experience, that provides the following benefits: Clear Customer Guidance A user-friendly wizard guides the customer through the entire verification process. Improved UX ...

The new document request auto-capture feature is here and it makes collecting clear and complete document images a lot easier and more reliable. The customer experience is also new and improved. The agent experience for document requests has not cha...

What's New This release includes the following new features: API Call and Event for Adding Text Messages Add a text message in the collaboration session. When a new text message is added by the customer, agent or API, an event is triggered by...

What's New There are no new features in this release. Fixes and Improvements [Integrations] When event filtering is activated for an account, events in an agent initiated session will now be sent only for the required content.  [Visual Basket] ...

What's New This release includes the following new features: Generate a download only document via API Document templates defined as "download only" do not require "approval" or "signing". With this release, these "download only" templates, can...

What's New This release includes the following new features: New System Settings Interface The entire System Settings interface has been given a facelift. You’ll find the new UI much more organized and easy to use. Please refer to our updated doc...

Lightico System Settings and Team Settings are getting a brand new look and feel! The new UI makes it easy to find the settings you need and customize the Lightico completion cloud according to your needs. The main features of the new UI are:  Na...

What's New This release includes the following new features: Session Access Code This authentication method requires the agent to define an access PIN before starting the session with the customer. The PIN is a string of between 4 and 20 letters...

What's New This release includes the following new features: Meridian Link Integration  Credit unions that use Meridian Link LoansPQ can now use Lightico to collect customer documents, as well as obtain signatures on supporting documents for thei...

What's New This release includes the following new features: Launch PDF template editor directly from the Asset tree An agent with the Business Configurator role, or with the Profile Admin role can easily edit an asset by launching it in the PDF ...

Fixes and Improvements [Notifications] Reminders are now triggered when a session starts with the Pre-plan option.  [Notifications] Attributes can now be used in the "Subject for multisigner email" field as well.  [CX] When in document preview, ...

What's New This release includes the following new features: Payment integration hubs Moving from system settings to integration hubs, our set of payment integrations can be now added in an easier and effective way. This includes the following pa...